Refund policy
REFUND POLICY
All Sales Are Final — No Refunds
All purchases made on LuarArts are final and non-refundable. Our products are digital assets (overlay packs, WebM/MP4 files, and related content) that are delivered instantly upon payment. Due to the nature of digital goods, we are unable to offer refunds, exchanges, or cancellations once a purchase has been completed.
What this means for you:
- You will receive immediate access to your files after checkout.
- No refunds will be issued under any circumstances, including accidental purchases.
- If you experience a technical issue with your download, please contact our support team and we will resolve it promptly.
Contact & Support If you have any questions before purchasing, or if you encounter a technical problem after your purchase, please reach out to us. We are happy to help ensure you can access and use your files successfully.